Our Company -

About PG Soft

PG Soft is an online-game leading provider, who is powering new play possibilities through its innovative and rich, multi-product portfolio. Since 2015, PG Soft quickly rise to be one of the top key players in the global online casino because of its high quality and commitment to innovation, which places a focus on satisfying game players.

Our Vision and Mission

The PG Soft team is unequivocally motivated by just one vision is to become the foremost supplier of iGaming content across the globe by providing its players with exciting and innovative entertainment options.

The aim mission is to provide a wide-ranging collection of products that accommodates varying needs of players without sacrificing any aspect related to fair play or security measures—be it in terms of quality or something else altogether.

PG Soft’s mission and vision are demonstrated through its never-ending dedication to growth and improvement. It is aimed at breaking through the limits of gaming technology by developing fresh and thrilling methods for playing their most loved games.

Our Core Values

As it has been indicated, there is a base of core values that anchors the success of PG Soft in guiding its operations and interactions.

PG Game Design: We always concentrate on exceptional quality in every aspect of our new games design, such as 3D-quality video, alluring sound effect, plus devotion to the development of gameplay mechanics. We embrace on innovative and creative solutions to deliver fresh and exciting experience to players.

PG Technology: Our strong focus on the mobile platform exemplifies a commitment to creating seamless entertainment with games across both smartphones and tablets including iOS, Android, MacOS, and also Window.

PG People: Team of experts in Online Game development, who are in relentless pursuit of excellence and the thirst to be the best in the industry. We value Clients, Players, and Partners by Promoting Professionalism, Integrity, and Fairness for everyone.

Deep inside the online gaming culture, these core values are, therefore, at the root of PG Soft’s continued growth and successful survival in this very competitive iGaming world.

A Multi-Faceted Gaming Universe

Showing both versatility and creativity, PG soft has included the following in its portfolio:

PG Slot machines: The Company is well known for its captivating themes, impressive graphics and rewarding characteristics on their PG Slot games. These are the most renowned names that make its way to global market: Medusa II, Tree of Fortune, Mahjong Ways and the list goes on.

Table Card Games: All of the PG Soft’s card games has built a high-definition casino table to replicate a real casino environment. This includes blackjack, roulette, and baccarat. All cards game come with special and most creative features that make it way better than real-lift casino.

A Commitment to Quality and Innovation

The grounds of PG Soft’s success lies in its quality and inventiveness. It is a company that deals in games which are not only entertaining but also fair, dependable, and safe. Thus, PG Soft has gained licenses from respectable regulatory authorities such as the Malta Gaming Authority as well as UK Gambling Commission to ensure that its games conform to the most stringent industry standards.

The commitment of the company to be always innovative is made clear by the way it employs high-tech systems for the purpose of making slot games more enjoyable and involving. PG Soft’s games are created with HTML5 that allows for smooth playing across various devices and platforms. In addition, some sophisticated features including random number generators (RNGs) are employed by the organization as a way of ensuring fairness in results obtained while safeguarding users’ rights.

PG Soft's Awards and Licenses: A Mark of Excellence

It is crucial for everyone to learn how PG Soft’s dedication to service and design quality contributed to its evolution. In 2020, PG Soft has win nomination as the Best Software Provider and also the Finest New Software Provider by AskGamblers Award. Then, in 2021, we are nominated for Slot Provider of the Year by International Gaming Awards (IGA).

Along with many awards, PG Soft has also licensed its products from supervisory authorities that ensure the fairness of its games and protect players. Licenses are obtained from: Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), and Gaming Curacao.

These licenses serve as proof that PG Soft tries to work openly and at a level of high responsibility, based on the strictest standards and regulations of the industry. With these licenses and awards in place, players are more confident about fairness, safety, and security concerning the games provided by PG Soft.

PG Soft: Online Game Revolution!

When it comes to quality, entertainment value, and bonuses in online gambling, PG Soft is the go-to place. Owing to its wide range of games, commitment to new technology, and presence in various countries around the globe, any gambling person can always trust us with your high-stakes.

PG Soft just does not slow down! Innovation never stops, new games are in the making, and new markets are entered. With a commitment to quality, innovation, and satisfying players, PG Soft is bound to stay a giant in online gaming for years to come.

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PG SOFT Privacy Policy

At PG SOFT, we are dedicated to the protection of our users’ and players’ private information. This Privacy Policy describes how we collect, process, disclose, and protect your personal information through your interaction with our games, website, and services.

Collecting Information

We automatically track information about how you use our website. This information includes:

Personal Information: This primarily consists of information that identifies you, including names, email addresses, date of birth, and contact details. We acquire personal data totally on a voluntary basis, in that it involves your express knowledge or information on your part, such as when creating an account or if there is a need to contact our support system.

Gaming Information: We collect data on how you use our games and services, including device information, game history, preferences, statistics, and the IP address. We use this data to advance the games and personalize your experience.

Technical Information: This may include information about your device, type of browser, your operating system, and network connection. We collect such information to assure that our games perform and are displayed properly on your device.

How we Collect Date

One of the mechanisms for our processing of this data might be through cookies to monitor your interaction with our website. However, you may turn off cookies using your browser options if you wish so.

We may operate links to a variety of third parties on the Site, such as services involving advertisement, analytics, and social media. These services may place cookies on your browser and may send their cookies to your devices when you visit the Site.

Usage of these information

Mainly PG SOFT uses this information for:

Service Enhancement and Delivery: Your data allows us to provide the uninterrupted delivery of our games, secure processing of payments, high-quality customer support, and the personalization of your gaming experience.

Communication and Engagement: We may contact you by email or by push notification on the device you have connected to share with you very important announcements pertaining to new games, special promotions, or other relevant information in connection with keeping you up-to-date and informed.

Security Improvement: This information shall be used to make sure that our website is safe for all operations and also in ensuring protection of all our users against fraudulent activities, unauthorized access or any other illegal actions.

Legal Compliance: Information shall be processed in accordance with applicable laws and regulations. Highest possible standards of legal and ethical conduct are maintained.

Disclosure of Your Information

All information that may be in any way related to you will not under any circumstances be passed on or disclosed to the public.

However, to ensure that we can grant you the best possible gaming experience through our website or through our applications, PG SOFT shall be entitled to disclose such information to third parties, such as business partners, service providers, and competence authorities.

PG SOFT shall cooperate with law enforcement agencies in its sole discretion to detect and prevent illegal activities on our site, or to comply with the law and all its requirements or to protect us from potential litigation, and to provide safety in use for our users; protection of our website is highly guaranteed.

Maintain Data Security

We take appropriate measures to ensure information is protected from unauthorized access, misuse, and loss. However, since no method of data transmission over the internet is completely secure, we cannot guarantee absolute security.

On security, data transmission, and storage, PG SOFT utilizes encryption technologies to avert the easy access of information by unauthorized people.

Your data is stored on secure servers, with restricted access to authorized personnel only. Such servers are likely to be fitted with firewalls and intrusion detection systems to prevent unauthorized access.

Moreover, we have strict internal policies and procedures that will restrict the access of your data to only those employees who have proper legitimate business reasons to access the same.

Finally, PG SOFT has security standards that the third-party service providers should adhere to and ensure that your data is used only for the intended purposes when sharing it with third-party service providers.

Manage Your Privacy Preference

PG SOFT fully realizes the importance of your privacy. Hence, it provides preference management options and controls user information.

You also have the right to request an update of the information in your account at any time, including your name, email address, or preferences, commonly available through your account settings of the PG SOFT website or application.

You can update or delete your account information at any time. If you wanted your name to be deleted of PG SOFT’s mailing list please email the request to privacy@pgsoft.com.

PG Soft Terms and Conditions

Acceptance of Terms

1.1 Your access, download, installation, registration, of any Game shall be deemed an acceptance of these Terms and Conditions and an confirmation that you have read, understood, and agreed to be bound by it.

1.2 These Terms form a legally binding agreement between you and PG Soft. If you do not agree to these Terms, you must not use the Games.

1.3 PG Soft, at its sole discretion, reserves the right to modify or update these Terms in part or as a whole at any time.

1.4 As required, all changes will take immediate effect upon posting of the updated Terms in any Game or under other appropriate channels. Your continued play of Games following such changes will be considered your acceptance of the same.

Eligibility

2.1 Further, by playing the Games, you hereby warrant that you are of legal age to gamble and to participate in online gaming in the jurisdiction in which you reside.

2.2 At any time, PG Soft at its absolute discretion reserves the right to request proof of age and to suspend or terminate your account if you fail to provide satisfactory proof of age.

2.3 You will solely be responsible for ensuring the gameplay complies with the jurisdictional laws as well as some other by-laws of various authorities.

Account Registration and Security Terms

3.1 Sometimes, Certain Games may contain features that are password protected, thus the need for users to have an account.

3.2 You will give true information when registering and, as requested, will keep your Account information up to date.

3.3 You are solely responsible for maintaining ‘login details’ of your Account secure and for any action occurring under your Account.

3.4 You agree to notify us immediately of any unauthorized use of your Account, or any other security incident.

3.5 We shall not be liable for any improper use of your account, in a situation if it is you or any other person using your account with or without your knowledge.

Responsible Gambling

4.1 PG Soft is always concerned with responsible gaming. We have implanted tools, such as deposit limits, self-exclusion options, and access to support organizations, which shall offer the necessary help our bettors to keep their gaming activities under control.

4.2 It is your duty to set your own betting boundaries and stick to them. PG Soft will not be accountable for any deficits or claims arising from your incapacity to bet sensibly.

Intellectual Property

5.1 All elements of the Games, including all software, characters, artwork, music, sounds and anything else related to it are owned or licensed by PG Soft and protected from another person’s usage by copyrights, trademarks and patents that govern other laws on property rights.

5.2 You may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit or distribute in any manner (including by email or other electronic means) any material from the Games without the prior written consent of PG Soft.

Game Rules

6.1 Each Game developed by PG Soft includes its own rules, instructions and playing mechanisms. The rules are accessible on the interface of each Game.

6.2 By playing any Game, you confirm that you have read, understood, and accepted the relevant rules for that Game.

6.3 PG Soft reserves all rights to change the rules of any Game at any time at its absolute discretion. By playing the Game, you automatically accept these new modified rules.

6.4 If there is any inconsistency between these Terms and Conditions and any Game’s own specific rules, then the Game’s rules shall win out the conflict.

6.5 Any manipulation or exploitation of the Game rules, use of any unfair tactics, cheating, or fraud is totally forbidden.

6.6 PG Soft retains the right to investigate any suspicious activity and to take appropriate action, including but not limited to suspension or closure of your Account or withdraw your winning right.

6.7 PG Soft reserves the right to fix any error, crash, or irregularity that has occurred in the Games. On this instances, we may implement changes to or declare invalid any result that happened during this time.

6.8 In the event of failure of technical facilities, which may disrupt the Games, PG Soft shall be under no liability for any loss or damage thereby.

Termination and Appeal

7.1 Termination by Us: PG Soft reserves the right to suspend or terminate your Account and/or access to the Games, in its sole discretion, for any reason, including but not limited to below actions.

1. The breach of these Terms and Conditions or any other laws, rules, or policies come in to play which are concerning to the games.
2. Deceptively engaging in, damaging or illegal conduct.
3. Fake, imprecise, or misunderstood information provided.
4. Meeting the eligibility requirements are not satisfied.
5. Cheating, conspiracy or any other type of unfair play.
6. Any other behavior that PG Soft considers to be damaging to the integrity or operation of the Games.

7.2 Termination by Bettor: In case you wish to shut down your account at any given moment, you can contact to PG Soft Customer support and request for account cancellation.

7.3 Effect of Termination: After you close your account, you not only lose access to all games but also any features linked to it, other benefits like bonuses and pending promotions.

7.4 PG Soft shall retain within our authority, parts of or all your accounts’ money being listened in on for clarification purposes.

7.5 Appeal Procedures: For those who think that their accounts were mistakenly terminated, PG Soft has an option for you to file an appeal against it.